Introduction:-
★ Types of customer
★ Number of guests expected
★ Cost of food
★Time available
★Types of menu served
Types of Service:-
There are two variation in this style of service.
★ Sliver service
★ Gueridon service
Advantages:-
- It is elegant and adds up to the total ambience of the restaurant.
- Platter service can provide a special touch and allow managers to control labor and product costs closely.
- The initial capital investment in-service equipment is high.
- This style of requires a large number of staff
- It also requires professionally trained and highly skilled staff, as a result labor cost goes up.
Gueridon service:-
It is an elaborate and elegant service style in which menu items are partly prepared in the kitchen and the rest is finished on a specially designed cart beside guest table in restaurant .
Menu items are cooked or flambeed or carved in front of the guest by specially trained staff . This is requires professionally trained service staff who understand and can follow all of the procedures required for effective table side food preparation .
• It is most elegant service mood of all varieties.
• It is one of the impulse buying methods.
• In this service staff need enough dining area to move trolley through the room and prepare food alongside tables ; this reduces the number of tables and seats in the dining room , which reduce the operation's gross sales .
• It requires extensive service and preparation equipment .
• This style of service needs professionally trained labor ,which increases labour cost .
English service :-
In this type of service ‘Host ' plays an active part . Finished food is brought in by the steward on Platter and presented to host for approval . The host himself determines the portion size and serves his guests using one of these methods .
★ serving the portions to his guests directly on their plates .
★ Host asks the steward to serve the determine portions to the guests .
★ Portioned food is passed around the table and the guests serve themselves .
This service is very popular in formal dinner and is relatively easy to implement for service staff.
• It requires a little dining area .
• Table turnover rates and service time can also be rapid .
• It is difficult to implement portion control procedures . The last guests may not receive as much of an item as they would like ,if the first guests served too much . This problem can be reduced ,if the initial amount of food placed in the bowl is generous .
American service:-
It is the most common style of table service in United State . Being a quick form of service , it is chiefly used in coffee shops and restaurants with a busy luncheon trade .
Here the food is portioned and pre - plated in the kitchen by the chef on to the plate directly . The waiter are responsible for picking up of the plates and delivering them to the guests ,at the table . This service is done from right side .
• The accompaniments of the dish are also pre - plated to balance the entire presentation in terms of nutrition and colour .
• The responsibility for food quality rests with the chef .
• Food presentation is consistent , because the chef controls it and promote service is easy to achieve .
• It is comparatively inexpensive and quickest from of service . Labor cost is low , as stewards are not required to have much experience .
• Dining activity loses some of the flair and elegance .
• This service needs that stewards clear each course's emptied plates and used flatware before serving next course .
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